考试与文凭办公室
Exams and Awards Office
邮箱：examsandawards@plymouth.ac.uk
Exams and Awards office issues official degree certificates to graduating students and offers a replacement document service to alumni (former students) whose original documents have been lost or destroyed. Please note there is a charge for replacement documents.
考试与文凭办公室为毕业学生颁发或邮寄官方学位证书；并为原始文件丢失或毁坏的校友（往届生）提供补发文件服务。请注意，补发文件需要付费。
Email response time
We aim to respond to emails within 7 days. Please note that Student Services/Student Admissions/Graduation etc. cannot assist you with obtaining replacement documents. Please only contact us at
examsandawards@plymouth.ac.uk
邮件回复时效
考试与文凭办公室目标是在7天之内回复邮件。请注意，大学国际学生处/招生录取/毕业典礼等部门无法协助学生补办文件，所以请不要向这些部门发邮件咨询办理补办文件事宜，向其他邮箱多次重复发送邮件会导致回复延迟。
· Award verification letter
You do not need this letter to verify your degree if you have just been awarded. These letters are for alumni to verify their degree to employers/institutions.
学位认证信
应届毕业生不需要此文件来证明是否获得学位，办理学历认证时不再需要提供该文件。该文件只供校友的用人单位或院校验证其学历时使用。
⭐ 如其他用途需获取该项文件，请联系所在院系总邮箱，并说明你的用途，例如申请的研究生院校需要提供。
· E-store GSM documents
These documents are only for students who formerly attended Greenwich School of Management, London.
E-store GSM 文件
请同学们不要在E-store订购该文件。该文件只适用于曾就读于伦敦格林威治管理学院的学生。
成绩单&毕业证
Transcript&Certificate
· E-transcript
This is available to download FREE OF CHARGE from the ‘Tools and Resources’ tab on your DLE (Moodle):
https://dle.plymouth.ac.uk
电子成绩单电子版成绩单可以通过DLE大学教学系统中的“Tools and Resource”菜单栏下载：
https://dle.plymouth.ac.uk
电子成绩单查询&下载方法：
访问：https://dle.plymouth.ac.uk，登录学生邮箱(@students.plymouth.ac.uk结尾)和密码——点击DLE上方“Tools and Resources”——“Statement of Results”——跳转网页登录学生邮箱和密码——点击右上角“Additional Details”——点击“eTranscript”即可进入电子版成绩单查询和下载页面
· Academic Transcripts
You do not need to order and pay for academic transcripts from the E-store. These are only available to alumni. Current students can obtain transcripts from their faculty office or can download an e-transcript.
ahbadmin@plymouth.ac.uk (Faculty of Arts, Humanities and Business)
science.engineering@plymouth.ac.uk (Faculty of Science and Engineering)
rollestudentreception@plymouth.ac.uk (Faculty of Health)
学术成绩单
在读学生/应届毕业生可直接联系所在院系总邮箱获取纸质成绩单或下载电子成绩单，不需要从E-store单独购买。校友(往届生)需要大学补寄纸质成绩单，可通过E-store购买。
艺术、人文与商学学部总邮箱：
ahbadmin@plymouth.ac.uk
科学与工程学部总邮箱：
science.engineering@plymouth.ac.uk
健康学部总邮箱：
rollestudentreception@plymouth.ac.uk
· Verifying your transcripts (stamp/signature)
Your Faculty office will be able to stamp your transcripts or e-transcripts if required.
成绩单认证 (盖章/签字)
通过邮件把你的成绩单发给所在院系总邮箱，或带成绩单去院系办公室，如有必要，他们将在上面盖章/签字。
· Your e-certificate (diploma)
When the original certificate is ready, you will receive an email with a link where you can download and share your e-certificate with a third party. Exams and Awards office will endeavour to publish your e-certificate within 6-8 weeks of your result being published.
电子毕业证(文凭)
由考试与文凭办公室(Exams and Awards)负责发给学生(通常在完整成绩公布6-8周内发)。当你的电子毕业证书被制作完成后，你的学校邮箱将会收到下载链接，不会通过邮件下载的同学可以回复邮件索取电子毕业证书的PDF文件。
· Your official degree (diploma)
Your certificate will be posted to the home address registered on your student portal. Update your contact details by clicking:
https://www.plymouth.ac.uk/international/compliance/current-student/contact-details#:~:text=Changing%20your%20personal%20details%20%E2%80%93%20step%201&text=Navigate%20to%20the%20top%20of,select%20'maintain%20contact%20details
If you study a collaborative programme approved by the Ministry of Education, your certificate will be posted to your partner university for them to distribute to their students.
官方毕业证(文凭)
纸质毕业证书将在毕业典礼上发放，不参加毕业典礼学生的纸质毕业证书将在毕业典礼结束后邮寄到学籍注册时填写的家庭住址（本科生毕业典礼在2023年9月，研究生毕业典礼在2024年2月），学生可以自行通过学生门户修改家庭住址。如果你就读的是教育部批准的联合办学项目，你的毕业证书将会被邮寄给你所在的联合办学院校以便他们分发给学生。
更改家庭住址方法：
访问：https://portal.plymouth.ac.uk，登录学生邮箱(@students.plymouth.ac.uk结尾)和密码——点击“My personal details”——点击“Student-personal details”——跳转网页登录学生邮箱和密码——点击右上角“Additional Details”——点击“Maintain Contact Details”——点击“Out of Term Time Address”修改家庭住址
· Certified Certificates
These documents can only be ordered after the original certificate has been issued.
认证的证书
E-store里的“Certified Certificates”文件(带有盖章和签名的官方证书复印件)只能在颁发了证书原件之后才可以购买。
相关邮箱和操作方法汇总
考试与文凭办公室：
examsandawards@plymouth.ac.uk
艺术、人文与商学学部总邮箱：
ahbadmin@plymouth.ac.uk
科学与工程学部总邮箱：
science.engineering@plymouth.ac.uk
健康学部总邮箱：
rollestudentreception@plymouth.ac.uk
E-store网址：
https://estore.plymouth.ac.uk/
电子成绩单查询&下载方法：
访问：https://dle.plymouth.ac.uk，登录学生邮箱(@students.plymouth.ac.uk结尾)和密码——点击DLE上方“Tools and Resources”——“Statement of Results”——跳转网页登录学生邮箱和密码——点击右上角“Additional Details”——点击“eTranscript”即可进入电子版成绩单查询和下载页面
更改家庭住址方法：
访问：https://portal.plymouth.ac.uk，登录学生邮箱(@students.plymouth.ac.uk结尾)和密码——点击“My personal details”——点击“Student-personal details”——跳转网页登录学生邮箱和密码——点击右上角“Additional Details”——点击“Maintain Contact Details”——点击“Out of Term Time Address”修改家庭住址